Privacy Policy

Introduction

Dixie Leavitt Agency ("we," "us," or "our"), a member of the Leavitt Group, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact our agency, or use our services.

Information We Collect

We may collect the following categories of information:

• Personal information such as your name, date of birth, and demographic details necessary to quote or issue insurance policies.
• Contact information including mailing address, email address, and telephone (mobile) number.
• Insurance-related information such as property details, driving history, claims history, coverage preferences, and other details needed to provide insurance products and services.
• Website usage information including IP address, browser type, device information, referring pages, and interaction data collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, quote, service, and administer insurance products;
• Communicate with you about your quote, policy, billing, claims, appointments, documents, and renewals;
• Respond to your inquiries and provide customer support;
• Send marketing communications you have opted in to receive;
• Improve our website, services, and customer experience;
• Comply with legal, regulatory, and contractual obligations.

SMS / Text Messaging

When you opt in to receive SMS text messages from Dixie Leavitt Agency, we collect your mobile phone number and consent. We use this to send the message categories you consented to (marketing and/or account/service-related). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. Opting out of SMS will not affect other services.

How We Share Information

We do not sell or share your personal information or SMS opt-in data with third parties for their marketing purposes. We may share information only as necessary to provide our services — for example, with insurance carriers to obtain quotes and issue policies, with service providers who assist us in operating our business under confidentiality obligations, or when required by law, subpoena, or to protect our rights.

Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and improve site functionality. You can control cookies through your browser settings; disabling cookies may affect site functionality.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your information. No method of transmission over the internet is 100% secure, but we work to protect your information consistent with industry standards.

Your Rights

Depending on your state of residence, you may have rights to access, correct, or delete personal information we hold about you, and to opt out of certain uses. You may opt out of marketing emails at any time by using the unsubscribe link, and you may opt out of SMS messages by replying STOP. To exercise any privacy right, contact us using the details below.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

See also our Terms & Conditions.